IBM Verse Freemium is DEAD

What can change in a week. Last week in Zürich Scott Souder said IBM Verse Freemium will not be a crippled version. So much for that. Nice move from IBM to stab Scott in the back. Now it is a preview version that is so useless, that IBM might what to turn that server of again. That would save a few bucks in electricity.

IBM Verse Support Forum (thank’s to Karl-Henry Martinsson)

IBM really does not get it (… again). Somehow Vowes comment about the Village Idiot comes to mind.
Let’s recapitulate what IBM wants to achieve with Verse:
Take on Gmail
With what? A preview version? 24 mails in 24 hours? 500 MB quota? An unfinished product? No migration tool? No signature? 500 MB files? Oh, you say, that is only for the „Enterprise“ version, not for freemium – ups sorry – preview? And with what they want to convince people to move? With a preview version that isn’t even powerful enough to show the really cool bits?
IBM you just made Google very happy. But I doubt, that they ever took you very serious.

500’000’000 users
OK, I suppose somehow the zeros got multiplied due to the bad acoustics in Zürich. 5’000’000 users would be less unrealistic target, but a failure. With this preview version IBM will not even get those.

And than we have that:
Jeff Schick says that mail would be CO-HOSTED in Europe. And where is the other server? I suppose, were it is convenient to read all the mails.

It is really depressing. Every time I think IBM might starts to understand a few things how the world works, they blow it in the end. Every time. Amazing.

Right, it’s over. They might move a few existing customers to Verse. A few million seats, that’s it. Just like any other small hoster. We can move on now. The revolution has never happened.

Soul or Numbers – Sports for Developers

A year ago Vowe started walking. Today he is doing at least a hundred kilometers a week.
This is great. It certainly changed his life. If you are a „numbers athlete“ you can do that, too. I am not.
Also a year ago I felt I had to do something. I sensed, that I wasn’t up to speed anymore while moguls skiing. I have never been really fat. 10 years ago I was at my worst with slightly over 80 kilo, today I am down to 75 again. My BMI was never out of the normal range. Therefore I never had the urge to do a lot … until my belly started to wobble in the moguls. Eeeeeeks. My friends suggestion to buy other higher skiing trousers to hold it, wasn’t actually the solution I was looking for.
About 5 years ago I started to do more and more mountain biking tours. Even in winter. Not when it is really hot. I am not the hardcore biker who is looking for the hardest tours he can find. I just enjoy the ride and look at the country side.
Since the monsters are old enough now, that they not need constant supervision, my wife and I started windsurfing again. But in Switzerland, that isn’t a sport we can do on a regular basis. Windsurfing is limited to holidays and is the only reason anyone can make me go to a beach for more than a few hours. No lying in the sun for me. I hate this with a passion you can only dream of and with my skin I rather stay in the shadow.
Biking going up is boring and it isn’t using the whole body. Downward it does, but only for a short time.

I never measure anything. Every time I tried to clock my biking rounds, I forgot to turn the stopwatch off. It isn’t for me and anyway, I always try to find new routes. I don’t like repetitive movements like jogging either and I definitely can’t imagine to run on a conveyor belt in a gym (outside are roads and trails in woods, go there). One day somebody I talked to about biking, asked me, if I also liked it, when everything starts to hurt. Hell, NO! I don’t go into trance either.
You will not see me with any smart device that tracks anything I do. I am not interested in that. When I go skiing, I even „forget“ my phone. Leave me alone when I am doing what I love. I can’t explain what it does to me, if you don’t do it yourself and in that case we would not need words anyway. I am totally outside the world of „I beat my own record“.
When I go skiing with people who do all that endurance stuff and brag about their latest marathon, it’s always them, who crawl back to the car on all fours because they are exhausted, never me. I always have to wait for them. I don’t need a break after only 90 minutes of skiing. They do. I don’t complain about the thin air at 3300m. Though my physical fitness isn’t as bad it seems, but most of my advantage comes from the thousands of hours I invested to become a technically better skier. Something that is hard to measure.
I am a soul athlete (the words of a friend). I cherish the movement of my legs going as fast as possible through the moguls or going down that really steep slope on Mont Gelé in Verbier in fresh powder (the front side towards Atlas I). I love it when I go over rocks on single trails (downward – fast – biking). I am in heaven when I am sliding over small waves and all the forces are in balance (windsurfing). I want my brain completely focussed on that moment. Not thinking about anything else.
(BTW, all the fitness does not save you from sleep deprivation. You can not train to use less sleep. You might feel strong like King Kong Friday afternoon, but you still have the mental capacity of a legally drunk).
But still, I needed something to fill the gaps between winter and summer holidays and something where I am forced to go. And I wanted to learn something new.

Kung Fu!

To be exact, Chin Woo Kung Fu. That was the thing I started a year ago. And since I am a bit timid (stop laughing, Pierre), I asked monster no. 1, if she wanted to come. And this is really cool. My daughter and I are learning something new together. Not father-shows-child-how-to-do and he get’s it all wrong, because he never learned it correctly. I don’t teach my kids skiing, I am not a ski instructor. I wouldn’t even teach my kids flying and I am a CFI. My daughter is certainly better than I, but I passed the last test, too.
Kung Fu as we do it, isn’t about fighting … mostly. It is more like athletic dancing which happens to be a fighting style. It is all about the movement. When the whole class does a form together, that looks rather cool. It trains every single muscle I know of. It stretches everything. It trains the sense of balance. It uses my brain, because I have to remember all the details of every move, which isn’t as easy as it may sound (sometimes I see the pain of desperation in our trainers eyes). Apparently after 10’000 times doing a move, you don’t have to concentrate as much anymore and can start to learn the move correctly.
Kung Fu is something for everyone. In my class we range from 7 or 8-year-old kids to old geezers like me. In between is everything and every gender. We even have handicapped people. There is no „who has the nicest outfit“ because we have all the same clothes.
After one year I can say it is worth every penny (or „Rappen“ as they say north of me).
I have less problems with my back. My belly fat moves slowly upwards. My joints do way better. My knees are stronger and most important – I ski better again.
It also gave me a few insights into society. Did you know, that above a certain age, you fade into the background? You become invisible to younger people? Let me explain.
Last autumn, another guy from my age group was missing for three weeks. I asked the trainer if he knew anything about it. One girl (age about 18) asked who we were talking about. We describe him to her. Name, height, shoe size and so on. She had never seen him. The next week he was back again and I pointed him out to her. She just said, that the two of us looked the same (certainly not!). That means, the other geezer and I are just some three-dimensional shadows she avoids to run into, otherwise we do not exist. Thank you very much. And the theory is consistent. The female age group between 16 and 25 does not even talk to us or does the partner exercises with us. That brings me to the inevitable conclusion, that I am old now. I can shovel my grave and order the tombstone.

If you are like me a soul athlete, interested in the movement and not into counting and you need something that gets you going, try Kung Fu. And at my age you can even claim that you are so fast, some only see your shadow. And in your CV Kung Fu just looks cool.

ConnectEd in Zürich – Old Boys meeting

I am not going to bore you with a lot of technical news about IBM Verse and stuff, but first, I want to thank the IBM partners and distributors, who actually run the show. IBM provides rooms and some speakers, the partners do all the rest, as I was told. Great job, really.
This time, there were more C-Level tracks half as long as a technical session. I suppose that was to allow for the lower attention span of the C-Levels, therefore I will do the same thing here and give those with a lot of meetings waiting for, a management summary:

MANAGEMENT SUMMARY
ConnectED Zürich: 5 march 2015
IBM Verse: Very good. Strongly suggest to consider replacement of Microsoft Stack.
IBM Watson Analytics: Great technology. Not available from any other vendor.
IBM Notes: Will be supported for the forseeable future. Consider to move to Verse anyway.
IBM Connections: By all accounts and opinions even from some Microsoft Partners, still the better product. Consider to move as soon as possible.
END OF MANAGEMENT SUMMARY

Having now reduced the number of readers by half we can go to a more in-depth look.
IBM Switzerland must have reduced its workforce significantly again, because half of the building is now used by other companies. That isn’t really good news. And the roof leaks. Really. I got hit by drops twice during cocktail hour.
I and others had the feeling, we were at an old boys/girls event.

There are one or two things I found rather interesting.
Scott Souder stressed the point, that Verse isn’t just about mail (we have heard that before … for about 25 years) and IBM is looking into making classic Notes apps available in the browser without a plugin. As we were told, this is a sky-high priority, since most browsers could not care less about plugins and IE is as crappy as ever (I did not see a single hand, when Scott asked who used it). He also said, that we all have to realise, that especially Notes is 25 year old. There are things in there that make it hard, to make it a modern client. The browser is just the better and easier tool for the future. But Notes 9.0.2 is coming and a 64bit version for OSX, too (Scott said we shouldn’t tweet certain things he said, that would get him fired: Sorry, Scott, I forgot which, I didn’t tweet it and you say that every time).
Domino, XPages and Bluemix are really something to be considered. It really can ease some pain. IBM thinks, it is a tool to get new developers on the platform. We have heard that before, too. I rather think it is also a great tool to migrate slowly of Domino. I just wonder about the OpenNTF tools and Bluemix.
The thing that let my jaw drop to the floor was this: Jeff Schick apparently said, that IBM wants to have 500’000’000 users in the Verse cloud … half a billion … 5 times 10 to the power of 8. Err…. Dear Jeff, do you realize that the world has roughly 7.3 billion human beings? Only about 40% use the internet: 2.92 billion. Half a billion would be about 12% market share. Notes has less than half a percent. You would have to convince a few big ones to move to Verse. I see a few hurdles to this idea.

(Disclaimer: Below is what I have seen until now. It is subject to change by IBM and I have not seen the pricing. So I might be completely and utterly wrong.)

First: Not everybody has the 500-emails-per-day-problem. Many live happily and stress free with their current installation. Even if it is an Exchange server.

Second: Do you really think companies would trust a computer to filter their mail? Companies (and there are many) whose administrators day after day go through the quarantined spam and look for mails that might be important?

Third: We don’t need another email address. The domain of the free Verse is @ibmverse.com. From a marketing point of view, that is a nightmare. It sounds like a beta domain (apart from that the name „Verse“ itself is a marketing nightmare, for example in French „je verse“ is pouring something and in German it sounds just awful).

Forth: It is really sad. Again IBM does not understand small companies. Nobody will move from their free or almost free @bluewin.ch (change countries and providers as appropriate) address to a free @ibmverse.com address, if there isn’t a huge advantage. 500 MB file space isn’t enough. I think IBM should match Google Drive.
For small and micro companies there isn’t that big advantage that makes them change. None whatsoever.
Every single time IBM tries to get small companies in the boat, they mess up … every f+%&/* time (my blood pressure … breathe slowly). I can’t see any reason, why this time it should be different.

Fifth: IBM claims every time they announce some new feature for Worse – ups sorry, just the sound of it, I mean Verse – competitors come up with something similar. The only difference is: The competitors deliver. They are here right now.

And last: Nobody understands Watson. You can’t show it really. How do you want to sell that? There will always come up the argument, that users can do that with rules. I use that single button on my apple mail quite often and that works nicely for me. And just for the record. Most don’t understand „People centric“ neither.

Dear IBM, the Verse offering does not show a USP that makes Tom, Harry and Dick/Sally, Susan and Diana move. None. Nada. No „wana have“. I did not say it is bad, oh no, it is great, but as ever IBM marketing su….. isn’t good enough. You have to come up with an offer that is so good, that about 2 billion users might consider a change (By the way, how about a run-your-business offering for business partners? I am looking into moving my this blog and mail to something else. But I want to keep my domain).

I have seen the Verse ad for the second time. The first time was in a blog post. It isn’t „everywhere“ as was claimed. At least not here. But Here and again, IBM fails again to „SHOW THE PRODUCT“ as what it is. If you don’t know, it is about email, you just wonder what it is all about and the ad was clearly targeted towards big companies.
IBM isn’t on the radar of small companies. Just isn’t. Not here, not there. Nowhere. It would be IBM’s duty to go to the small companies to change that. But this is hard work and by far not as interesting as the Global 500. Which have their act together and don’t need IBM to explain it to them.
Since I am generally a nice person (some say), I give you an idea, what I think the offering should look like and makes it different from others.
A difference would make: „Pay once, use forever“.
For example. I just need freebie Verse but I want my own domain. I give you 20 bucks and that’s it. Don’t need no support. I can point my MX record to your server myself.
Need another user with the same domain? 20 bucks.
Need guest access to files? 20 bucks.
Migration of old mail and calendar entries? 100 bucks (20 from Notes).
Just add features that are not important for everyone and I pay you if I need it … once, because there is just one change once.
Give me a choice.
If I want something that asks for more space or computing power? I would pay for it every year. That is fair. But just because I want my own domain, I don’t see, why I should rent that right from you.
I want an offering where I have the choice and the difference between free and full service isn’t a 1000 bucks. Sometimes I just want a salad and not the whole menu.
And now the last bit. I don’t want to be the product. Not even if I use the free Verse. Therefore NOBODY touches my stuff, I don’t know personally. Make that clear to everyone. And even more important. I want my stuff here in my own country.
IBM I make you an offer. If you get the offering right, I will personally stand on 10 Saturdays in 10 different shopping centers and on 10 Thursdays at SMB exhibitions around Switzerland. You just have to provide the marketing material and your name. I give you my time. The exact terms would depend what we agree on, but you don’t have to pay me for those 20 days or more than 100 hours of hard work. Deal? That should once and for all show, if Verse is the product for SMB.
By the way! Where is the business partners place in all that?
So far so good. Scott Souder, HP and Louis Richardson were fun to see as ever.
Other memorable sessions – because I went there – were those of the University of Zürich and the one of Klaus Bild about SDI (formally known as TDI).
The switch of the University of Zürich to Notes is one of the big success stories of the last years. Nobody knows about it, which is another IBM marketing failure.
They have rather interesting problems. 158 institutes that can do what they want. Central IT Services can’t even do something, if one of the institutes decides they want their own stuff. The institutes are completely free, as it should be at a research university. And they have from Amigas to the latest Apple gadget everything and it has to work (well somehow limited in case of an Amiga). And only Notes/Domino can do this. Now did we ever doubt that?
During the speech Dr. Roberto Mazzoni wasn’t all nice and cheery with IBM. Scott was sitting in the audience but probably didn’t get everything, since it was in German. I suppose he heard it before. Today the University of Zürich runs a huge Domino/Notes infrastructure for about 40’000 users. All that with just 2 Admins. Amazing isn’t it? And that isn’t all. The Uni-ZH has added Connections, too (needs a bit more manpower to keep it alive though).
Two words of warning came from Sandra Bühler of Belsoft, the company that helped the University: If you use Traveller on a Microsoft Server, be aware that Microsoft might come after you and wants you to buy CAL’s for your users. There is probably something in the fine print that says you must. Therefore: Linux. It’s anyway the better solution.
IBM always says to engage HR in the deployment of Connections. Don’t! They don’t have the time and „resources“ to do it.
My last breakout session was about SDI. Google it and you find „SmartCloud Desktop Infrastructure“ or „Software Defined Infrastructure“. We were getting a closer look at „Security Directory Integrator“ or better known as „Tivoly Directory Integrator“. When is IBM ever going to stop the product renaming circus? It does not make sense at all.
Anyway, it is still a great tool, but IBM should invest a few bucks to get some limitations fixed. It is very annoying that one has to write the whole XML code on a single line. That line can easily be a long as a cargo train. Is carriage-return-new-line such a big problem?

That was about it. I am really a bit annoyed, that I never got the chance to test Verse in its early stages. I have registered several times and never got a reply.
Whenever it comes out, I want to test it thoroughly. Is anybody out there game to do a group test? Sending emails to myself is a bit boring, but if anybody wants to find out what is all the fuss about, we could do it together. Some real life testing.

We will see what happens next.